Customer Service

General Store Information

Contact Us

Our professional, knowledgeable staff is here to assist you Monday through Thursday from 8:30am to 7pm Eastern standard time, and Friday from 8:30am to 5pm Eastern time. It's easy to reach us -- use any of the methods listed below. Online sales and service associates may also be reached outside of normal business hours by clicking on Live Chat , or by email at, or

Toll free: (877) 439-5377
Outside U.S.: (937) 890-2333
Email: Sales - – Support –

Live Chat

Question About an Item

GoKeyless™ offers a huge selection of keyless door locks. Our selection includes locks that perform many functions to accommodate you best. If for any reason you’re “stuck” as to what lock you need for your environment, GoKeyless has experts on staff to help you. Our professionals have worked hand in hand with top security officials at government run facilities to building managers, to homeowners from around the country – we can recommend the appropriate keyless lock for you!

Status of an Order

Keeping you “in the loop” is first and foremost at GoKeyless. Upon placing your order, you are sent a payment confirmation and then a sales receipt for your records. Upon shipment of your keyless locks, you are then notified with the tracking number, carrier, and scheduled delivery time. If at anytime you need to know the status of an order, please login to the My Accounts page at for the fastest response.  You may also contact us by email at, or call us toll free at (877) 439-5377.

Need Help Installing Your Products?

Let us help you find a local installer. We have a large list of installers that we can refer you to.

Once you’ve placed your order, please email us at for FREE help from one of our representatives.

*Installer referal availability is subject to geographical location, certain zip codes may not be included within the network.