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GoKeyless CARE – Technical Assistance & Training

Name: GoKeyless CARE – Technical Assistance & Training
SKU: CARE-01-01
Price: 70.59 USD
Availability: InStock

Your Access. Our Support.

SKU: CARE-01-01

Get more from your access control investment with personalized guidance from the experts at GoKeyless. From initial setup and configuration to troubleshooting and system training, CARE connects you with knowledgeable professionals who help keep your access solutions working as intended.

$70.59

New, genuine product

GoKeyless CARE – Technical Assistance & Training - 1 Hour

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Features
Description
Specifications

What You Get

Uninterrupted time with our professional support staff
A friendly person to talk to
A walk-through setup of your locking system
Configure your device
Thorough explanation of how to quickly and efficiently navigate the software
One-on-one help with diagnosing any problems you’ve run into

How It Works

The service is valid for a period of one year starting from the date of purchase.
Choose one of our Annual Tiered Support Packages*
We require a call or email to set up an appointment for your Virtual Support
You may use your time in 15 minute sessions
Our support staff will remain on the phone with you for the entire session
We can remotely control your computer as needed for no additional cost
You can order an additional one-hour block as you need it or bump up to our next Tiered Support Package – our support staff will assist you with the estimated time needed

*Renewed Annually, you can cancel at any time – No refund for time not used during your year

After you have received your order confirmation email, please contact customercare@gokeyless.com for assistance in scheduling your support time

GoKeyless CARE

Get expert help from the GoKeyless technical support team, by the hour. Our technicians walk you through lock installation, programming, user codes, troubleshooting, and software setup by phone. Most installs and programming can be done yourself with a technician guiding you. Choose a 1, 3, 9, or 18-hour block. After purchase, our team contacts you to schedule your session.

Supported platforms: Air Access, Alarm Lock DL-Windows, Allegion Engage, Assa Abloy Accentra, Brivo, Brivo + Engage, ButterflyMX, ButterflyMX + Lyazon, Centrios, Doorbird, Dormakaba Ambiance, Dormakaba Community, Keyscan Aurora, Keyscan Luna, Kwikset Unite, Linear Emerge, Master Lock Vault Enterprise, Milestone, RemoteLock, Salto KS, Salto Space, Stratis + Chirp Panels, Stratis + Engage, and Zentra.

Supported hardware: dormakaba E-Plex locks (hardware only; E-Plex software is discontinued and not supported) and Yale locks connected to an access control system.

GoKeyless CARE – Technical Assistance & Training

GoKeyless CARE

Basic

Door requirements

Security

Dimensions

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